AI-Powered Denial Management for SNFs

Human Expertise Supercharged with AI.

Shield LTC combines Human Intelligence with AI-powered efficiency to defend your SNF revenue faster, more thoroughly, and with zero missed deadlines.

Documents → Appeal Packet: 14 Minutes
How It Works

From Denial to Appeal: In Minutes, Not Days

Simply upload your letter and the case is created. Then add your documents and AI assembles the packet and helps write your letter. You add the finish touch and download a complete ready to send packet.

01

Intake

Enter the denial. AI instantly runs Denial Origin Analysis and flags the regulatory context.

02

Document Library

Upload records. AI classifies, validates, and organizes them automatically.

03

Case Analysis

AI examines every clinical and billing detail, grounded in your actual data — no hallucination.

04

Appeal Letter

Professional, regulatory-grounded appeal letter generated in seconds. Your team reviews and customizes.

05

Compile Packet

Drag-and-drop assembly of your complete appeal packet. Print-ready or delivery-ready in one click.

06

Track Outcomes

Monitor every case to resolution. Track financial recovery. Never lose a deadline.

The Shield LTC Difference

Documents to Complete Appeal Packet:
14 Minutes.

What used to take days now takes minutes. Our propriety intake reads every document you upload in seconds. Adds them to right document type, and matches against the claim. AI does the busy work, you apply the expertise. 500+ page cases finished in minutes.

The Solution

Meet Denial Shield

AI-Powered Denial Management you can trust.

Our powerful proprietary algorithm uses 3 tiers of guardrails to ensure data safety and accuracy. Failsafes and safeguards in place to ensure AI isn't guessing on your behalf. With powerful healthcare document readers, our AI algorithms go through multiples steps of classification, validation, and scrubs to ensure your defense is relevant to your case.

Denial Shield Core icon
Active Now

Denial Shield Core

Revenue Defense

Identify, analyze, and appeal denials before they become permanent losses. Every claim gets the thorough attention it deserves — automatically.

Included

DOCUMENT FLOW INTELLIGENCE

Unified Appeal Teams

Realtime view with every team member working a claim. Our innovative Document gathering portal creates immediate requests and uploads.

Included

Strategic Insights

Operational Intelligence

Smart dashboards track your claims across time. With precise insight on recovery rates, amounts, time to completion, and identifying operational or clinical areas continually causing denials.

Shield Lite — Secure Portal
HIPAA Secure

Case #DEN-2847 — Document Request

From: Appeal Team · Due: 3 days

Pending

Please upload the following documents:

MDS Assessment (02/15/26)Uploaded
Physician OrdersUploaded
Therapy Notes (PT,OT,SLP)

Drop files or click to upload

Supports PDF, ZIP — up to 100MB

Shield Lite

Your Medical Records Office — Anywhere

Shield Lite: Secure Document Collection, Solved.

You might be miles from the facility or in the office next door, It doesn't matter! Shield Lite is a free purpose-built secure portal that lets your facility staff upload documents directly to the right denial case, instantly. No fax. No email. No chasing.

Simple guided document upload
Bulk upload and ZIP archive support
Real-time request status tracking
Appeal packet download for submission
Outcome recording from the facility
HIPAA-compliant with BAA enforcement built in
The Problem

Your SNF Revenue Is Under Attack

It's a machine generated numbers game for the payers. You need a smart tool to keep up with the pace - without breaking your bank and without team burn out.

🚫

Rising Denial Rates

Payers are denying more claims, more often. Every denial requires hours of staff time to investigate, document, and appeal.

30%+ denial rate increase since 2022

Missed Deadlines = Takebacks

Appeals have strict timely filing windows. One missed deadline means that revenue is gone — forever.

Avg. $18K lost per missed appeal
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Documentation Overload

Assembling an appeal packet means pulling records from multiple systems, across multiple staff. It's slow, manual, and error-prone.

4–6 hours per appeal packet
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Your Team Is Already Stretched

Understaffed billing departments can't keep up when denial volume spikes. Cases pile up. Revenue walks out the door.

Average SNF biller manages 80+ open cases
Our Philosophy

AI alone isn't the Answer. Human Expertise + AI Is.

The LTC industry is right to be skeptical of AI. Tools that replace human judgment with black-box automation aren't the answer — especially in a world where a wrong code, a missed citation, or a hallucinated fact can cost you an appeal.

Shield LTC was built on a different philosophy. AI should make your best people faster, sharper, and more capable — not replace them. Every analysis Shield runs is grounded in real facility data, real CMS regulatory citations, and real clinical documentation. We built guardrails against hallucination from day one.

"Your expertise is the asset. We built the engine that puts it in overdrive."

📋

Over 4 million data points matched to your claim in seconds.

🛡️

Zero Hallucination Policy

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LTC-Specific Training

AI Alone
Human Expertise + Shield LTC

Fast but unreliable

Fast AND accurate

Generic outputs

Grounded in your real data

No accountability

Full audit trail

Black box decisions

Transparent, cited analysis

Industry distrust

Built for LTC from day one

"This is what happens when decades of experience in long term care meets capable technology."

Security & Compliance

HIPAA-Grade Security. Zero Compromises.

HIPAA Compliant

PHI handled with end to end secure transfer protocols. All data storage certified in secure AWS servers on hardened database structures.

BAA Enforcement

Business Associate Agreements required before any access is granted. Compliance is built into the onboarding process.

AES-256 Encryption

Data encrypted at rest and in transit using industry-standard AES-256 encryption. Your data is never exposed.

Full Audit Trail

Every action logged and auditable. Complete visibility into who accessed what, when — for compliance and peace of mind.

Platform Roadmap

Denial Shield Is Just the Beginning

Shield LTC is building the complete revenue defense and discovery platform for long-term care.

Shield icon

Denial Shield

AI-powered denial management and appeal generation for SNFs.

Active Now
Shield icon

Therapy Shield

Therapy program optimization and documentation compliance.

Launching May 2026
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Pharmacy Shield

Medication management analytics and cost optimization.

Launching June 2026
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Clinical Shield

Clinical quality metrics, outcome tracking, and risk management.

Coming Soon
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Compliance Shield

Regulatory compliance monitoring and automated QAPI programs.

Coming Soon
Get Started Today

Stop giving your money back!

We offer a 14 day free trial so there's no guessing.

No commitment required. Built for SNF operators, by people who understand LTC.

14 min

Average appeal packet time

0

Missed deadlines with Shield LTC

100%

HIPAA-compliant infrastructure